Frequently Asked Questions
Here are our Answers to your most frequently asked questions:
THE THREE CHIMNEYS RESTAURANT and THE HOUSE OVER-BY are now temporarily closed from Saturday 21st March 2020 until further notice, as a response to the government's guidance on Covid 19. Please read our full announcement here.
What are the Opening Times? The Restaurant is open every day, excluding our annual period of closure from mid-December to mid-January. Our Drinks Lounge is open from 5.30pm to enjoy before walking over to The Restaurant for Dinner.
When is Dinner served? Dinner is served from 6 pm with last orders taken at 9 pm. We serve Dinner every evening until we close after breakfast on Sunday 13th December 2020. Lunch service begins again on Thursday 19th March until Sunday 1st November 2020.
The Kitchen Table is available for reservations every evening at 7pm. On the weekends The Kitchen Table becomes a sharing table at Lunch Time which can booked at 12.45pm only.
Do you serve Afternoon Tea? We regret we do not offer Afternoon Tea to non-residents. Those staying overnight with us in The House Over-By will be served a welcome tea tray with home baking upon arrival and on each afternoon of their stay with us.
What about specific dietary requirements? We embrace individual dietary requirements as a creative and culinary challenge. We really appreciate advance notification through our Reception Team at the point of booking. We make every effort to provide exciting choices for Vegetarians and other dietary preferences. We are also ready to help and advise those with food allergies and intolerances.
Are Table Reservations necessary? Reservations for tables in the Restaurant are essential for both Lunch and Dinner, due to our remote location. These must be reconfirmed the day before you are due to dine with us, at the latest. Please note, those reserving accommodation with us in The House Over-By are automatically allocated a table in the Restaurant. If you are not staying with us, please Book A Table. Please be aware that we have a strict chargeable cancellation policy for anyone who does not arrive for their reservation, without letting us know in advance. Our exact terms and conditions are fully communicated and the point of booking confirmation.
Do you offer terms for Exclusive Use? We are a small establishment, but are very happy to discuss this with you on a one-to-one basis. It is always our pleasure to talk to you about your plans and we encourage you to get in touch direct by email: Sarah@threechimneys.co.uk
Do you provide a Wedding Facilities? We are very happy to assist you with your plans for a Skye wedding. We can offer exclusive use of our accommodation and cater for your wedding breakfast for a limited number of guests. Please do not hesitate to email Sarah@threechimneys.co.uk. We are also a perfect honeymoon destination!
Is there a Dress Code? Our dress code is smart casual, as we know most people are on holiday. Gentlemen are not required to wear a jacket and tie, but vests, shorts and flip-flops may be regarded as inappropriate attire, particularly by your fellow diners!
Are Children Welcome? All children are welcome to dine with their parents for Lunch or Dinner. For family parties with very young children, we recommend booking at lunchtime which is slightly more informal or an early evening table. We provide full baby changing facilities in the Restaurant. Dining at the Kitchen Table is not suitable for children under 16 years of age.
Is there a Minimum Charge for Children? We do not offer a Children's Menu as such, but we are happy to adapt dishes to suit younger tastes. We make no cover charge for babies or toddlers using our highchairs, except a nominal amount for any specific requests such as bread, soup or ice cream. Half portions of the Menu dishes can be requested for children at Lunch or Dinner and will be charged at 50% discount. The Kitchen Table experience is not available for anyone under 16 years of age.
What about Children staying in The House Over-By? For children who are staying with us overnight, we can serve a children's tea in The House Over-By at 5.30pm instead of Dinner in the Restaurant. We can also recommend excellent local baby-sitters.
Can you recommend alternative places to stay nearby? Of course we can and we are very happy to do so! Please telephone the Reception Team on 01470 511258 for more information.
Is there a Local Taxi Service? Yes there are local taxis available. We can provide details and advice on travelling to and from the Restaurant if you contact us direct on 01470 511258.
How do I Reserve Accommodation? If you are interested to stay with us, please Book A Room. Alternatively, telephone 01470 511258 to discuss your dates and requirements.
What time is check-in at The House Over-By? Check-in is from 3.00pm every afternoon.
Can I arrange Champagne or other Special Gifts? Our Reception Team is here to ensure that your stay is a memorable one. If you are joining us to celebrate a special occasion and require any specific touches arranged to make your stay all the more personal, please do not hesitate to contact us in advance. This could be anything from Champagne on ice in your room upon arrival, a bouquet of flowers, or help with reserving something such as a special day out experiencing Skye, perhaps a guided walk, or a boat trip. The list is endless, so please just ask. We are always very happy to help.
Are Dogs Allowed? Regrettably, other than Assistance Dogs, family pets are not allowed in The Restaurant or to stay in the Bedrooms of The House Over-By. We can recommend dog-friendly accommodation in Skye on request.
Do you provide Laundry Facilities? Unfortunately, we are too remote to provide laundry or dry-cleaning facilities. Our rooms are equipped with an iron and ironing board.
Can I store my bicycle safely? The House Over-By car park is private and safe overnight. If you wish, we can keep bicycles indoors, but we are limited for space.
Do you have drying facilities for walking gear? Yes, we can assist you with drying wet-weather gear and walking boots overnight.
Do you have local maps and information? We have a wide selection of local information of all kinds in our Reception area, for our house guests to browse through and borrow for the day. Our Reception Team can also provide local information and advice on many things, or suggest ideas for places to visit and a wide variety of activities and experiences all over the island.
Do you have Wi-Fi? Wi-Fi is free for our guests and customers throughout the premises. Mobile signal may be patchy while you are travelling, but we have direct dial telephones in our bedrooms and make no charge for local or UK calls.